Privacy Policy

Tenkan, created by DiscoverYourJourney LLC ("we," "us," or "our"), operates as a mobile app available on iOS and Android platforms (referred to as the "Service"). This Privacy Policy explains how we collect, use, and safeguard information gathered through the Tenkan app. By using Tenkan, you consent to the collection and use of information as outlined here. Unless otherwise defined, terms in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

SERVICE

The Tenkan mobile app operated by DiscoverYourJourney LLC.

PERSONAL DATA

Data that can identify an individual, such as name, contact information, and app usage details.

USAGE DATA

Data collected automatically, including interactions with the app (e.g., time spent on different sections).

COOKIES

Small files stored on a user's device, used for tracking and app functionality.

DATA CONTROLLER

DiscoverYourJourney LLC, responsible for determining the purpose and means of processing personal data.

DATA PROCESSORS

Third-party providers engaged by DiscoverYourJourney LLC to process data on our behalf.

DATA SUBJECT

Any living individual whose personal data is collected.

USER

An individual using Tenkan, corresponding to the Data Subject.

Information Collection and Use

Tenkan collects various types of data within the app to enhance your experience, support functionality, and maintain the Service.

Types of Data Collected

1. Personal Data

While using Tenkan, we may ask for personally identifiable information, including but not limited to:

• Email address (for account setup, notifications, and updates)
• First and last name (for account personalization)
• App usage data (such as journaling entries, moods, or goals)

This information is collected to enhance the app's functionality, customise content, and enable personalised features.

2. Usage Data

This may include your IP address, device information, browser type, and time spent on specific pages, gathered automatically when accessing Tenkan. Usage data helps us understand how users interact with the Service.

3. Health and Wellbeing Data

As a self-reflection and mental wellness app, Tenkan collects health-related data that you voluntarily provide, including:

• Mood and emotional state entries (e.g., daily mood ratings, emotional check-ins)
• Mental wellbeing journal entries and reflections
• Personal goals related to mental health, mindfulness, and self-care
• Stress levels, sleep patterns, or other wellness indicators you choose to log

This Health Data is used solely to provide and personalise the Tenkan experience, for example to surface relevant reflections, track your progress, and offer AI-powered insights within the app. Health Data is not sold to third parties. It may be shared with our service providers (e.g., cloud hosting, AI processing) solely to operate the Service, under strict data protection agreements. You may delete your Health Data at any time by deleting your account or contacting us at support@discoveryourjourney.info.

4. Cookies and Tracking Technologies

Tenkan may use cookies or similar technologies within the app to retain user preferences and track activity. Cookies may help improve your experience, but you may set your browser to reject cookies, though this may limit some features.

Use of Data

DiscoverYourJourney LLC uses collected data to:

• Operate and maintain Tenkan
• Provide customer support and respond to inquiries
• Notify users about updates or changes to the Service
• Enhance the app's functionality and performance based on analytics
• Monitor user interactions to improve the app experience
• Send notifications or reminders, as configured by the user, within the app
• Communicate relevant account or subscription information

Retention of Data

We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

Transfer of Data

Your data, including Personal Data, may be stored on servers located outside of your jurisdiction. By using Tenkan, you agree to this transfer, which is conducted with safeguards in place to protect your data.

Disclosure of Data

DiscoverYourJourney LLC may disclose your information in certain circumstances, including:

• Legal Compliance: To meet legal obligations.
• Business Transactions: In cases of mergers, acquisitions, or sales.
• Other Situations: With your consent, or to service providers, or to protect the rights and security of DiscoverYourJourney LLC and others.

Security of Data

While DiscoverYourJourney LLC takes reasonable measures to protect your data, no method of digital storage is 100% secure. We strive to use commercially acceptable methods to safeguard your personal information.

GDPR Rights

If you are an EU resident, GDPR provides certain rights, including:

• Access to Data: Request access to your data.
• Correction of Data: Request correction of inaccurate data.
• Portability: Receive a copy of your data in a portable format.
• Withdraw Consent: Withdraw consent for data processing at any time.

CalOPPA Compliance

In compliance with CalOPPA, we:

• Permit anonymous site access
• Clearly label our Privacy Policy within the app
• Notify users of any updates to this Privacy Policy
• Permit users to modify their personal data upon request
• Honour Do Not Track signals in app-compatible browsers

CCPA Rights

California residents have certain CCPA rights, including:

• Requesting Information: Information on data collection, storage, and sharing.
• Data Deletion: Request deletion of personal information.
• Opt-Out Option: Tenkan does not sell personal data but respects opt-out rights.

Service Providers

DiscoverYourJourney LLC may employ third-party providers to support the functionality of Tenkan. These providers may have limited access to personal data as necessary to perform tasks on our behalf.

Analytics

To better understand how users interact with Tenkan, we may utilise third-party analytics tools that provide insights into app usage and performance.

Behavioural Remarketing

Tenkan may use remarketing services to display advertisements based on past interactions with our Service, which may appear on third-party sites.

Links to Other Sites

Our Service may include links to third-party sites, which have their own Privacy Policies. We recommend reviewing these policies, as we hold no control over their operations.

Changes to This Privacy Policy

DiscoverYourJourney LLC may update this Privacy Policy occasionally. We encourage you to review this Policy periodically. The effective date at the top of this Policy will be updated accordingly.

Contact Us

For questions about this Privacy Policy, please contact us at support@discoveryourjourney.info.